Support
Browse the topics below or send us a message. Real people read every note, usually within a day.
help@evenfall.example
Replies within one working day
In-app chat
Profile, then Help, then Chat
Weekdays 9 am to 6 pm CET
Press and partners
press@evenfall.example
Media kit available on request
All systems normal
Sounds, stories and sync are running
Common questions
How do I restore my Plus subscription on a new phone?
Install Evenfall, sign in with the same email and tap Profile, then Restore purchases. If you subscribed through the App Store or Google Play, use the same store account on the new phone.
Why did my sound stop playing overnight?
How accurate is sleep tracking?
Can I use Evenfall with a wearable?
How do I delete my account?
Is there a version for tablets or the web?